Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data includes any data that can be used to identify you personally. Detailed information on data protection can be found in the Privacy Policy provided below.

Data Collection on This Website

Who is responsible for collecting data on this website?

Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section entitled “Information on the Controller” in this Privacy Policy.

How do we collect your data?

Some data is collected when you provide it to us. This may include, for example, data that you enter into a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This primarily comprises technical data, such as your internet browser, operating system, or the time at which the page was accessed. This data is collected automatically as soon as you access this website.

What do we use your data for?

Some data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour. If contracts can be concluded or initiated through the website, the submitted data will also be processed for quotations, orders, or other contractual enquiries.

What rights do you have regarding your data?

You have the right to receive information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have consented to data processing, you may withdraw your consent at any time with effect for the future. Under certain circumstances, you also have the right to request that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding these or any other questions concerning data protection.

2. Hosting

We host the content of our website with the following provider:

Strato

The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany (hereinafter referred to as “Strato”). When you visit our website, Strato collects various log files, including your IP address.

Further information can be found in Strato’s Privacy Policy: https://www.strato.de/datenschutz/.

Strato is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device, such as device fingerprinting, within the meaning of the TDDDG. Consent may be withdrawn at any time.

Data Processing Agreement

We have concluded a data processing agreement for the use of the service referred to above. This agreement is required under data protection law and ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data is data that can be used to identify you personally. This Privacy Policy explains which data we collect, how we use it, and for what purpose.

Please note that data transmitted via the internet, such as communication by email, may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Controller

The controller responsible for data processing on this website is:

Susanne Hutter
E.M.OTION ESTATE ITALIA
Via Pesina Preel 109
37013 Caprino Veronese (VR)
Italy

Telephone: +39 045 844 7429
Email: susanne@emotionestate.com

The controller is the natural or legal person who, either alone or jointly with others, determines the purposes and means of processing personal data, such as names and email addresses.

Storage Period

Unless a more specific storage period is stated in this Privacy Policy, your personal data will remain with us until the purpose for which it was processed no longer applies. If you submit a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible grounds for retaining it, such as retention periods required under tax or commercial law. In the latter case, the data will be deleted once these grounds no longer apply.

General Information on the Legal Bases for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR where special categories of data within the meaning of Art. 9(1) GDPR are processed. Where express consent has been given to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49(1)(a) GDPR.

If you have consented to the storage of cookies or access to information on your device, such as through device fingerprinting, data processing is additionally carried out on the basis of Section 25(1) TDDDG. Consent may be withdrawn at any time.

If your data is required for the performance of a contract or to take pre-contractual measures, we process it on the basis of Art. 6(1)(b) GDPR. Where processing is necessary to comply with a legal obligation, we process your data on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information about the applicable legal basis in each individual case is provided in the following sections of this Privacy Policy.

Recipients of Personal Data

As part of our business activities, we cooperate with various external organisations. In some cases, it is necessary to transfer personal data to these organisations. We disclose personal data to external parties only where this is necessary for the performance of a contract, where we are legally obliged to do so, such as when transferring data to tax authorities, where we have a legitimate interest in disclosure pursuant to Art. 6(1)(f) GDPR, or where another legal basis permits the disclosure.

When using processors, we disclose our customers’ personal data only on the basis of a valid data processing agreement. In the event of joint processing, an agreement on joint processing will be concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are possible only with your express consent. You may withdraw consent that you have previously granted at any time. The lawfulness of any data processing carried out before the withdrawal remains unaffected.

Right to Object to Data Collection in Specific Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA. THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE APPLICABLE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES TO ESTABLISH, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING. THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of an infringement of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or the location of the alleged infringement. This right exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in performance of a contract in a commonly used, machine-readable format, or to have it provided to a third party. If you request the direct transfer of data to another controller, this will be carried out only where technically feasible.

Access, Rectification, and Deletion

Within the framework of the applicable legal provisions, you have the right at any time to receive information free of charge about your stored personal data, its origin and recipients, and the purpose of data processing. Where applicable, you also have the right to request the rectification or deletion of this data. You may contact us at any time regarding this or any other questions concerning personal data.

Right to Restriction of Processing

You have the right to request that the processing of your personal data be restricted. You may contact us at any time for this purpose. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of the personal data stored by us, we will generally require time to verify it. For the duration of this verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was or is unlawful, you may request that its processing be restricted instead of requesting its deletion.
If we no longer require your personal data, but you require it to establish, exercise, or defend legal claims, you have the right to request restriction of processing instead of deletion.
If you have submitted an objection pursuant to Art. 21(1) GDPR, your interests and ours must be balanced. Until it has been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may, apart from being stored, be processed only with your consent, for the establishment, exercise, or defence of legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the change in the browser’s address bar from “http://” to “https://” and by the padlock symbol in your browser.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Objection to Promotional Emails

We hereby object to the use of contact details published as part of our legal notice obligations for the purpose of sending unsolicited advertising or informational materials. The website operators expressly reserve the right to take legal action in the event of unsolicited promotional information being sent, for example through spam emails.

4. Data Collection on This Website

Cookies

Our website uses cookies. Cookies are small data packages that do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted when your visit ends. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may be set by us (first-party cookies) or by third-party companies (third-party cookies). Third-party cookies enable certain third-party services to be integrated into websites, such as cookies used to process payment services.

Cookies serve various functions. Many cookies are technically necessary because certain website functions would not operate without them, such as the shopping basket or video display functions. Other cookies may be used to analyse user behaviour or for advertising purposes.

Cookies required to carry out electronic communications, provide certain functions requested by you, such as the shopping basket function, or optimise the website, such as cookies used to measure the website audience, are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically correct and optimised provision of its services.

Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG. Consent may be withdrawn at any time.

You can configure your browser to inform you when cookies are set, permit cookies only in individual cases, exclude the acceptance of cookies in certain cases or generally, and automatically delete cookies when the browser is closed. Disabling cookies may restrict the functionality of this website.

If additional cookies or services are used on this website, information about them can be found in this Privacy Policy.

Contact Form

If you submit an enquiry through our contact form, the information entered in the form, including the contact details provided by you, will be stored by us for the purpose of processing your enquiry and handling any follow-up questions. We will not disclose this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR where your enquiry is related to the performance of a contract or is necessary to take pre-contractual measures. In all other cases, processing is based on our legitimate interest in responding effectively to enquiries addressed to us pursuant to Art. 6(1)(f) GDPR, or on your consent pursuant to Art. 6(1)(a) GDPR where such consent has been requested. Consent may be withdrawn at any time.

The data you enter into the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies, for example after your enquiry has been fully processed. Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.

Enquiries by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your enquiry, including all personal data resulting from it, such as your name and the nature of your enquiry, will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.

The data submitted to us through contact enquiries will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies, for example after your request has been fully processed. Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.

ProvenExpert

We have integrated review seals from ProvenExpert into this website. The provider is Expert Systems AG, Quedlinburger Str. 1, 10589 Berlin, Germany, https://www.provenexpert.com.

The ProvenExpert seal enables us to display customer reviews submitted about our company on ProvenExpert in the form of a seal on our website. When you visit our website, a connection is established with ProvenExpert, enabling ProvenExpert to determine that you have visited our website. ProvenExpert also records your language settings in order to display the seal in the selected language.

ProvenExpert is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in presenting customer reviews in a transparent and verifiable manner. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device, such as device fingerprinting, within the meaning of the TDDDG. Consent may be withdrawn at any time.

5. Plugins and Tools

YouTube with Enhanced Privacy

This website embeds videos from YouTube. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of the pages on which YouTube is embedded, a connection is established with YouTube’s servers. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in enhanced privacy mode. According to YouTube, videos played in enhanced privacy mode are not used to personalise browsing on YouTube. Advertisements displayed in enhanced privacy mode are also not personalised. No cookies are set in enhanced privacy mode. However, local storage elements are stored in the user’s browser. Like cookies, these may contain personal data and may be used for recognition purposes. Details about enhanced privacy mode can be found here: https://support.google.com/youtube/answer/171780.

After a YouTube video has been activated, additional data processing operations may be triggered over which we have no control.

YouTube is used in the interest of presenting our online content in an appealing manner. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device, such as device fingerprinting, within the meaning of the TDDDG. Consent may be withdrawn at any time.

Further information about data protection at YouTube can be found in its Privacy Policy: https://policies.google.com/privacy?hl=de.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards when data is processed in the United States. Every company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at: https://www.dataprivacyframework.gov/participant/5780.

Google Fonts (Local Hosting)

This website uses Google Fonts provided by Google to ensure the consistent display of fonts. Google Fonts are installed locally. No connection is established with Google’s servers.

Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.

ManageWP

We manage this website using the ManageWP tool. The provider is GoDaddy.com WP Europe, Trg republike 5, 11000 Belgrade, Serbia (hereinafter referred to as “ManageWP”).

ManageWP enables us, among other things, to monitor the security and performance of our website and create automatic backups. ManageWP therefore has access to all website content, including our databases. ManageWP is hosted on the provider’s servers.

ManageWP is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in operating its website as effectively and securely as possible. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device, such as device fingerprinting, within the meaning of the TDDDG. Consent may be withdrawn at any time.